Personal Effectiveness

The Personal Effectiveness section of the AIM Management and Leadership Framework relates directly to individual performance.

A manager who successfully demonstrates personal effectiveness is able to manage themselves, their time, their priorities and stress levels while increasing their ability to think creatively, problem solve and make good business decisions. They also display excellent communication skills enabling them to easily network with others and, as a result, build lasting business relationships.

• Time Management
• Manage Work Priorities
• Stress Management
• Creative Thinking & Problem Solving
• Business Communication Essentials
• Interpersonal Skills for Leaders
• Conflict Resolution
• Assertiveness Techniques
• Dealing with Difficult People
• Handling Customer Complaints
• Business Writing Skills
• Writing Reports and Proposals
• Professional Presentations
• Think on Your Feet®
• Negotiation Skills
• Buidling Client Relationships
• Influencing Skills
• Self Leadership

For help to choose the course which is right for you or your staff, please call AIM on 9534 8181 or email training@aimvic.com.au