Materials Available for Download Printable Course Overview (91 kB)

This course will also be running in other locations.
St Kilda - click here.
Hobart - click here.



Communication in business is as simple as a tearoom catch-up and as complex as a major negotiation or keynote motivational presentation. This course is ideal for those looking to be more effective in their communication.

How will this benefit me?

Good communication skills can be learned. Learning in an interactive group, you will gain a practical understanding of:
• Succinctly outlining a point of view
• Discussion and rapport-building techniques
• Giving feedback, even in stressful or difficult conditions
• Asserting your position in a clear manner
• Influencing others to see the benefits in your proposal

How will this benefit my organisation?

Communication is at the very core of organisations and ‘improving communications’ is invariably on the list of process to achieve better results. Workplaces become more effective, dynamic and productive when employees understand and apply the basic principles and concepts of communication. This course will enhance the communication effectiveness of participants and contribute to improved performance