Materials Available for Download Printable Course Overview (108 kB)

This course will also be running in other locations.
Launceston - click here.
St Kilda - click here.



If you are new to sales or looking to consolidate your selling skills, this course provides a process that will help you effectively sell services, products or concepts.

How will this benefit me?

The sales process starts with the ability to identify prospects and ideally ends with a win-win relationship with the customer. The steps along the way can be learned and you will practise many useful techniques in a group setting, including how to:
• Communicate product features and benefits
• Identify needs, overcome objections and gain commitment
• Present sales solutions to prospects
• Develop and use effective administrative processes
• Build rapport with prospects
• Provide value through after sales support

How will this benefit my organisation?

Sales training = competitive advantage! Employees who are well trained and developed in the steps of the sale process provide a competitive advantage to their organisation. Practical and tried techniques and processes for successful sales are delivered to participants completing this course. Having sales process steps and an understanding of the sales process gives your sales employees a greater opportunity to achieve success.