N.B:
Enrolment in these units is limited to those enrolled in a Diploma or Certificate IV
It is a fundamental management skill to be able to identify, assess and manage information in the workplace. Skills in this unit apply to managers with responsibility for retaining key information and corporate knowledge.
How will this benefit me?
You will explore what information is needed, how to obtain it from systems and people and how to address information gaps. You will learn about:
• organisational information requirements
• collecting and analysing information
• presenting and exchanging information
• conclusions and decision making
How will this benefit my organisation?
You bring improved value when you can accurately assess the strengths and weaknesses of information and knowledge management in your organisation. Further to that, your ability to analyse and evaluate the suitability of a particular system in its organisational context has long term impacts on the effectiveness of that business retaining its intellectual property.