N.B:
Enrolment in these units is limited to those enrolled in a Diploma or Certificate IV
The manager is the key component in effectively managing people and how well they perform. This unit is designed for anyone with responsibility for people who report to directly to them and whose role involves providing leadership to teams.
How will this benefit me?
A successful manager knows how to help staff understand what is expected and how to plan to achieve the agreed outcomes. You will learn in a team setting, with other people managers, how to effectively:
• allocate work and ensure resources meet performance plans
• assess performance and provide feedback
• recognise exceptional performance
• address potential issues and problems within teams
• collect, analyse and evaluate performance information
How will this benefit my organisation?
When you are skilled in managing the human elements and also documenting performance indicators and analysing performance management systems, the positive impact on the organisation can be widespread. People management involves many techniques, while performance management takes it to a new level of accountability and motivation. A manager with strength in building performance is a great
asset to any organisation.
