N.B:
Enrolment in these units is limited to those enrolled in a Diploma or Certificate IV
Managers have an important leadership role in the organisation through the development of their teams. This unit explores leadership qualities and the associated skills, abilities and focus required to effectively lead teams.
How will this benefit me?
A team leader’s role involves considerable discretion and judgement, along with strong problem solving and decision making ability. Taking a systematic and planned approach to developing team performance, you will cover:
• qualities of a good leader
• principles of delegation and empowerment
• communicating expectations, roles and responsibilities
• linking leadership, management and performance
How will this benefit my organisation?
When you can confidently use a range of techniques to build teams, strengthen communication within teams and engage stakeholders outside the work team, you bring limitless value to the business. It is more than understanding group behaviour, it’s ensuring the team stays focused, on track and outcome-driven.
