Materials Available for Download Printable Course Overview 2008 (116 kB)

Course Overview

Workplace intergenerational involvement has never been as prominent as now.
Baby Boomers are staying at work longer, Gen Xers are becoming senior managers, and Gen Ys have more choice and diversity than at any other time in history. Each generation typically has very different needs, motivations, and communication styles.

Engaging and motivating such a diverse workforce has become a fundamental performance requirement for all managers. Today, managers will need to master a range of new management skills and will be expected to operate effectively in a highly dynamic environment.

This one day course will highlight upcoming trends in workforce demographics and explore the various mindsets and motivational triggers of each generation in the workplace.

Designed For

Managers, leaders, supervisors and human resource professionals who wish to bridge the gap between the generational workforce and create an environment that encourages full employee engagement.

Content

• Understand the key characteristics of each generation
• Explore the different views and values each generation holds
• Review the changing management styles and how they impact the workplace
• How to tap into your employees’ motivational triggers

Learning Outcomes

• Gain insight into the changing workforce demographics
• Define generational characteristics and the impact on performance in the workplace
• Develop managerial techniques to reflect differences in each generation’s styles
• Work to create highly dynamic and participative teams