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The performance review process has the potential to contribute to improved job satisfaction and work output. This course is ideal for managers, supervisors and human resource managers.

How will this benefit me?

Through the performance review process, you have the opportunity to create greater job satisfaction and work output.
You will learn:
• The role of performance management in the organisation
• The performance management cycle
• How to link strategic plans to individual performance
• How to develop performance goals and indicators
• Inhibitors to performance management
• Methods to recognise and reward excellence
• How to coordinate learning and development plans
• Techniques to manage diminished performance
• The legal aspects of performance management

How will this benefit my organisation?

If managers and team leaders are to be accountable for the performance of the people reporting to them, they must be supported and educated by the organisation in the best processes and practices. This course covers the formal and informal processes of performance management and appraisal which are fundamental for effective organisational performance. Development reviews and links to reward systems, when understood, make a real difference in the capabilities of managers and team leaders.