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Advanced Negotiation Skills
Location: St Kilda
Duration: 2 consecutive days: 9.00am - 5.00pm, Day
3 consecutive days: 9.00am - 5.00pm, Day
Start Dates: 2001: 5 Jul, 19 Sep
2002: 14 Mar, 19 Jun, 17 Sep, 28 Nov
2003: 18 Sep, 6 Nov
2006: 19 Jul, 25 Oct
2007: 15 May, 8 Aug, 10 Oct
2008: 16 Apr, 4 Aug, 24 Nov
2009: 18 Mar, 16 Nov
Fees: 2001: $923.00 Member; $1018.00 Non-Member
2002: $950.00 Member; $1052.00 Non-Member
2003: $1021.00 Member; $1131.00 Non-Member
2006: $1690.00 Member; $1825.00 Non-Member
2007: $1690.00 Member; $1875.00 Non-Member
2008: $1735.00 Member; $1925.00 Non-Member
2009: $1800.00 Member; $2000.00 Non-Member
Course Presenter: David Cromwell
  
 
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Note: Consultants accredited in the Effective Negotiation Services program will conduct this course.

Course Overview

This practical hands-on course will enhance your general effectiveness in negotiation and influencing. It will help develop strategic thinking and negotiation and influencing process management skills in difficult scenarios.

Day One will cover the fundamentals of the Effective Negotiation Services model, for those who have not been exposed to the approach, or as a refresher to those who have previously attended an ENS course. Days Two and Three will apply the tools in more detail.

Designed For

People engaged in managerial, business or professional negotiations who wish to extend their capability in this area. This course is suitable for people who have previously completed an introductory negotiation skills course, or have had some past experience in conducting negotiations.

Content

  • In-depth needs analysis – the advanced negotiator’s key skill
  • Style consciousness outside of your comfort zone
  • Controlling the mood including charged ‘atmospherics’
  • Formulating positive strategies in complex contexts
  • Managing the power balance – utilising tough or soft tactics
  • How the advanced negotiator prepares – content and process
  • Advanced verbal and nonverbal language skills to create cooperation
  • Advanced concession making – conditional offer exchanges
  • Creatively breaking deadlocks before they occur
  • Strategies for challenges participants expect to face
  • Mentoring and rehearsal sessions with critique

Learning Outcomes

  • Appreciate more fully and control more deliberately the underlying negotiation and influencing process
  • Identify aspirational outcomes and be able to prepare more effectively to achieve them
  • Formulate negotiation strategies in more complex scenarios and manage the whole negotiating sequence purposefully
  • Identify personal strengths and weaknesses and establish a future development program

Course Presenter

  • David Cromwell
    David has worked as a consultant, coach and trainer for twenty years, specialising in influencing and negotiation skills, organisational change, professional sales, executive coaching and leadership development. He is in demand locally and globally, with current clients including manufacturers, service-based industries, State and Federal governments and educational institutions.

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