Organisational Development Services
Organisational Transformation

AIM’s organisational transformation services are totally tailored business solutions that enable the required change to occur, and be sustained. Whether improving a single team’s output or large scale cultural change our Consultancy service can be offered at all levels of a company.

Projects might include:

• Culture and team assessments and development
• Change management
• Workforce improvement programs
• Talent management and development
• Leadership capability improvement
• Executive Coaching.

Sales & Customer Service

Achieving optimum sales force effectiveness and customer service levels remains one of the biggest challenges for organisations striving to become market leaders. AIM consultants are specialised in sales force effectiveness and customer service improvement programs and can help you achieve greater performance outputs from you people.

Projects might include:

• Sales and customer service strategy
• Sales and customer service review
• Workforce competency mapping and development
• Performance and incentive systems and processes
• Relationship management.