Learning how to deal more effectively with incoming emails
will help to increase individual performance, productivity and
morale as well as reduce many of the hidden costs associated
with current email handling practices in your organisation.
The Effective Email Management workshop shows how to have a more strategic
approach to managing e-mail. It also covers how to send more effective
messages that ‘cut through the clutter’ and get the responses you desire.
Duration
Half day (9:00AM - 1:00PM)
Designed for
Anyone who receives emails at work and would like to manage them more
efficiently.
Content
• The impact of e-mail ‘overload’
• Why you should NOT start your day looking at your inbox
• Time management and email
• Effective storage, filing and archiving of email
• Writing emails for maximum impact
Learning outcomes
• Measure the impact of current email practices and stimulate motivation for
change
• Utilise processes and solutions for improved management of incoming email
• Shift the working paradigm from email-based, interruption-driven and
reactive to a more calendar-based, plan-driven and proactive style
• Improve integration of email with other aspects of your email software
• Reduce volume and increase the effectiveness of emails sent and received
• Reduce amount of time and cost spent reading, writing and handling email
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