This program is aimed at developing the personal insights
and skills necessary to lead, manage and interact with people
effectively and productively. It develops your skills as a leader,
facilitating your personal growth through ective practice.
The format of this program is dynamic and experiential and involves full and
active participation in a variety of structured activities and group discussions.
You will be encouraged to review your current style of leadership and
will receive feedback on your behaviour that is not normally given in the
workplace. Powerful insights and skills will be learned firsthand in interactive
sessions.
Duration
Two consecutive days
Designed for
Those who want to learn more about themselves and about behaviours in
others.
Content
• Self awareness
• Behavioural styles
• Constructive feedback
• Reflective listening
• Positive language
• Assertiveness
• Conflict management
• Personal action plan
Learning outcomes
• Critically analyse yourself in relation to leadership style and effectiveness
• Develop listening techniques to enhance understanding and empathy
• Model effective leadership behaviours and develop others’ capabilities
• Obtain improved outcomes when dealing with difficult situations
• Develop skills to resolve conflict in a flexible manner
• Develop effective working relationships
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