This program provides an understanding of the contract management
process for those involved in the procurement of goods and services.
A variety of practical activities, including exercises, a case study and a
negotiation role play, enables participants to practise the concepts and
techniques of managing a contract through to a successful conclusion.
Duration
Two consecutive days
Designed for
Anyone involved in the process of buying or selling goods and services
including managers, team leaders, supervisors, sales and account managers,
and project, contract and change managers.
Content
• Fundamentals of a contract
• Basic contract terms and conditions
• Roles and responsibilities for contract management
• Contract and procurement management planning
• Contract pricing
• Risk management
• The supplier selection process
• Contract administration and performance management
• Negotiating the contract
• Contract variation and valuation
• Resolving contract disputes
• Closing out the contract
Learning outcomes
• Describe the fundamental elements of a contract, including basic terms and
conditions
• Describe the roles and responsibilities of contract management
• Analyse the importance of planning, measurement and control and their
implications for contract performance management
• Describe the process for managing contract variations
• Identify negotiation and dispute resolution techniques
• Identify and manage contract risk
Link to qualification
BSBPMG509A - 1 unit towards Diploma of Management.
